Public Records Requests

The UT System Office of Communications handles requests for public records for the University System.

Along with complying with the Tennessee Public Records Act, the University aims to respond as efficiently and promptly as possible. Any Tennessee resident can request records made or received pursuant to law or in connection with the transaction of official university business.

Requests can be made verbally, through electronic mail, via facsimile or through the U.S. Postal Service or other means of physical delivery. Requests should be as specific as possible and can be made during normal business hours (8 a.m. to 5 p.m., Monday through Friday). Our office reserves the right to confirm Tennessee residency.

Requests can be submitted to:

UT System Communications
P262 Andy Holt Tower
1331 Circle Park
Knoxville, TN 37996-0142
systempublicrecords@tennessee.edu
Tel: (865) 974-1114
Fax: (865) 974-2635

Our office will respond to all requests within seven business days. The response will acknowledge receipt of the request and include one of the following:

1.  a notification that the documents are ready for inspection;
2.  a denial of the request, which will include the basis for denying the request; or
3.  an estimate of the time needed to produce the documents.

The standard charge for paper copies of documents is $.15 per page in black-&-white and $.50 per page in color. Requests for paper or electronic copies of documents must be submitted in writing. If fulfilling the request (locating, retrieving, reviewing, redacting, and/or reproducing the records) requires more than one hour of staff time, an estimate of charges will be provided in advance of fulfilling the request. If the documents exist electronically, the actual cost of permanently storing them on "read-only" computer media such as CD-ROM or DVD-ROM will be calculated and charged to the requestor. If the record requested exists electronically, but not in the requested format, an estimate of the labor costs or any materials required to produce and deliver the record(s) will also be provided in advance.

The University of Tennessee has promulgated a rule under the Tennessee Uniform Administrative Procedures Act that describes the charges for copies of public records. A complete copy of these rules is available for download (pdf).