Maintaining UT Promise

To maintain UT Promise eligibility, students must complete the following requirements:

  • Complete the FAFSA annually
  • Complete and submit 8 hours of volunteer service hours every semester prior to each semester
  • Meet with your mentor at least 3 times during the semester to maintain eligibility in the next semester

Need to contact your mentor?

Click below to connect with your mentor for guidance and support through your college journey.

NOTE: Once your UT campus has confirmed your eligibility for UT Promise, you will receive an email invitation to create an account in the UT Promise Student Platform. Do not create an account before receiving this invitation.

Community Service

December 1: Complete and submit 8 hours of community service to maintain eligibility for Spring.

To be eligible for the Spring semester, service hours must be completed and submitted between June 2 and December 1.

Coordinate with your mentor to also ensure that you complete a minimum of three (3) mentor meetings by December 1. Your mentor is responsible for reporting the completion of mentor meetings.

June 1*: Complete and submit 8 hours of community service to maintain eligibility for Fall.

To be eligible for the Fall semester, service hours must be completed between December 2 and June 1.

Coordinate with your mentor to also ensure that you complete a minimum of three (3) mentor meetings by December 1. Your mentor is responsible for reporting the completion of mentor meetings.

No additional service hours are required if you are taking Summer or Winter short-term courses.

Students will track their service hours through their campus service tracking sites. Students can also use the sites to sign-up for community service opportunities. If you have questions about what counts as service, please contact your campus service tracker administrator.

*This deadline was previously July 1 and was changed to more closely align with the end of Spring semester.

Campus Service Tracking & Administrators

UT Knoxville

UT Knoxville ServeUTK **
Jones Center for Leadership and Service
leadserve@utk.edu

UT Chattanooga

UTC Give Pulse
UTC Financial Aid & Scholarships
scholarships@utc.edu

UT Southern

UTS Service Hour Submission Form

UT Martin

UT Martin Runway
Rachel Stephens
rstephe5@utm.edu

UT Health Science Center

UT Knoxville ServeUTK **

**Please note: UTHSC & UTK students use the same service hour tracking portal.

Two students help fill food portions while volunteering for the local food bank.
Two students help fill sort and organize fruit while volunteering for the local food bank.