Purchasing Terms and Conditions
Version 1.0 Updated 11/17/2025.
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Terms that Govern the Solicitation Process
By submitting a bid, the respondent agrees to the following terms and conditions that govern the bid solicitation process:
- Submitting Bids: All Respondents must submit their responses electronically, unless the University specifies otherwise. It is the Respondent’s responsibility to ensure that its bid is submitted in the University’s electronic software purchasing system before the applicable deadline. Respondents must submit all required documents with their bid. A Respondent may not submit additional or supplemental documents or amend its bid after the bid deadline. Also, bids not received by the University in the manner specified and by the time specified will not be considered.
- Bid Preparation Costs: Respondent is responsible for the preparation costs related to the bid. The University will not pay any costs in the preparation or submission of a bid.
- Assistance to Respondents with a Disability: If a Respondent has a disability, the University will make reasonable accommodations to allow them to participate, provided that the individual requesting assistance contacts the Solicitation Coordinator no later than 10 days before the response deadline.
- Questions/Interpretations: If any Respondents find discrepancies in, or omissions from, the University’s solicitation documents, or be in doubt as to their meaning, the Respondent must notify Procurement Services in writing no later than 5 business days prior to the bid response deadline. Procurement Services will reply to Respondent’s inquiries via written addendum and will publish this addendum with the bid documents to all prospective bidders, unless Procurement Services exercises its discretion to reply only to the respondent. It is the Respondent’s responsibility to ensure that Procurement Services has received Respondent’s questions, and to check the electronic bidding system to see if Procurement Services has issued any amendments or addenda.
- Time of Acceptance: If a Respondent fails to state a time within which a bid must be accepted, Respondent acknowledges that its proposal shall remain valid for 120 calendar-days beyond the bid opening date, or until 30 days after the date that any protest is resolved, whichever is longer, and the University may accept the proposal at any time within that time period.
- Authority to Bind: Respondent’s representative states they have authority to respond to the University’s bid on behalf of Respondent.
- Confidentiality: The University will not sign non-disclosure or confidentiality agreements related to respondent’s response to any bid. Tennessee law limits the University’s ability to withhold records from public disclosure. Respondents should assume that all documentation, including pricing, submitted to the University will be subject to public disclosure. The University hereby notifies all Respondents that placing confidentiality notices on documents submitted to the University does not make the documents confidential under Tennessee law. The University will not be bound by such notices. Moreover, the University will not agree to provide advanced notice of any public disclosure or agree to assist the respondent to limit disclosure.
- Brand Names/Alternative Products: Unless specified “No Substitutes,” any catalog brand name or manufacturer’s reference used in the bid is descriptive only, not restrictive, and used to indicate the type and quality desired. Bids on brands of like nature and quality will be considered. If bidding on other than the referenced specifications the bid must show the manufacturer, brand or trade name, and other descriptions, and should include the manufacturer’s illustration and complete description of the products offered. If the Respondent fails to submit the required documentation, the bid may be rejected. The University may determine whether a substitute offered is equivalent to and meets the standards of the item specified. The University may require the Respondent to supply additional descriptive material. The Respondent guarantees that the product offered will meet or exceed specifications identified in the bid invitation. If the Respondent takes no exception to the specifications or referenced data in the bid, Respondent will be required to furnish the product according to the brand, names, numbers, etc., as specified in the invitation for bid document.
- Tax Exemption: The University is exempt from federal excise taxes and from state sales taxes on purchases of tangible personal property. Copies of the appropriate exemption documentation will be provided upon request, and these taxes should not be included in the respondent’s bid prices.
- Indemnification: Respondent shall hold and save the University, its trustees, officers, agents, and employees harmless from any claims, damages and actions of any nature arising from respondent’s bid or arising from the use of any materials, goods or services furnished by the respondent, provided that such liability is not attributable to negligence on the part of the user or failure of the user to use the item in the manner outlined by the respondent in descriptive literature or specification submitted with the respondent’s bid. Respondent’s indemnification obligation shall include, but not be limited to, any claim of patent, copyright, or other intellectual property infringement asserted against the University based upon respondent’s bid or any materials, goods or services furnished by the respondent.
- University’s Liability: The University’s liability shall be governed by the Tennessee Claims Commission Act. The University will not enter into any agreement which contains a clause requiring the University to indemnify, hold harmless, or defend any party. Also, the University will not enter into any agreement which contains a clause limiting its remedies against any party.
- Authorized Dealer: Respondent must be an authorized dealer of any goods or services sold to the University. If requested, the respondent must provide an authorization letter from the original equipment manufacturer. Failure to do so may result in the bid being disqualified or the award being canceled.
- Sales Data: Upon request, the respondent agrees to furnish the University a summary of sales made under the agreement. This data may include: delivery date, department name, invoice date, invoice number, item description, list price, method of payment, net price, order date, order method, quote number and manufacturer part number. The University may terminate the award if this information is not provided in a reasonable time period.
- Irrevocable Waiver: By responding to the solicitation, respondent hereby irrevocably waives any claims against the University’s trustees, officers, employees and former employees. Respondent also agrees not to sue University employees in their individual capacity. This waiver applies to respondent and their successors, heirs and assigns. The University and the respondent state that this clause is material to this bid.
- Collusion, Conflict of Interest and Debarment: When submitting a bid, the respondent certifies the following. If the University determines that the respondent failed to disclose or incorrectly disclosed information related to any of the four statements listed below, the University may consider any such actions to be grounds for response rejection or award termination, regardless of the time of detection
- The respondent prepared and arrived at its bid independently and there was not any collusion between respondents. The respondent agrees not to discuss or reveal its bid to anyone until after the award is made.
- No funds resulting from this award will be paid either directly or indirectly to any University employees, their spouses or dependent children. This prohibition applies for up to six months after they terminate their employment with the University.
- All potential conflicts of interest will be disclosed in the bid response including if any owners of respondent are related to any University employee, their spouse, or dependent children.
- The respondent is not presently debarred, proposed to be debarred, suspended, or declared ineligible for covered transactions by any federal agency or department.
- Equipment: Unless the University states otherwise in its specifications, all bidders must quote prices for new equipment. If a Respondent fails to quote prices for new equipment and the University accepts the order, Respondent will be liable for providing the University with new equipment at no extra cost to the University. If the University’s specifications allow for used equipment, Respondent must list the equipment’s date of manufacture, number of previous owners, condition, maintenance and repair history, and any other relevant information. University may inspect any used equipment before purchasing the used equipment.
Terms that Govern the Solicitation Evaluation Process
By submitting a bid, the respondent agrees to the following terms and conditions that govern the University’s evaluation of respondents’ bids:
- Acceptance and Rejection of Bids: The University may accept or reject any bids when, in its opinion, such action is in the best interests of the University. In such circumstances, the University may re-solicit bids or continue with the current supplier for these services. The University may also waive minor variances or immaterial defects in a response. The University may also accept any item in the bid, unless otherwise specified by the Respondent.
- Discretion: All decisions regarding a bid, including the award, are within the University’s sole discretion. The University may award to a respondent other than the highest scoring or lowest costs. For clarity, as used in these Purchasing Terms and Conditions the word “may” means “sole discretion.”
- Award: This solicitation does not commit the university to make an award or to procure or contract for the goods or services described in this solicitation. The University reserves the right to negotiate terms and alter the specifications with the lowest cost respondent or highest point scoring respondent, however, if the University and respondent are unable to reach mutually agreeable terms and conditions, the University reserves the right to reject the bid and negotiate terms of an agreement with the next low cost respondent or next highest point scoring respondent. If the agreement with the successful respondent is terminated for any reason prior to the agreement termination date, the University may elect to substitute the next lowest cost respondent or the next highest point scoring respondent, if they are willing to honor the prices in their initial proposal. A purchasing department of the University of Tennessee is the only office authorized to award a purchase order or contract for the required services.
- Multiple Awards: The University may award this solicitation to multiple respondents.
- Inspection of the Bid File: The bid file becomes public record after the issuance of the intent to award.
- Protest Procedure: Any respondent wishing to protest a decision must do so in accordance with the University’s procurement policy (https://policy.tennessee.edu/procedure/procedure-for-procurement-fi0405-solicitation-respondents-protests/). The parties shall make reasonable efforts to resolve any dispute before filing any formal legal action.
Terms that Govern the Award
The terms below govern any purchase order that the University issues, unless the University includes different terms with its purchase order. The University terms attached to any University purchase order entirely replace the terms below.
- Additional Goods or Services: The parties may mutually agree to add additional goods or services from Supplier
- Termination: Either party may terminate this agreement for any reason by giving the other party at least 30 days’ prior notice. If Supplier breaches this agreement, University may terminate this agreement immediately. Upon receipt of University’s notice of termination, Supplier will stop or complete existing work, as the University directs. University will pay for any authorized work that Supplier performs through the effective date of termination. University will not be responsible for any damages resulting from termination, including cancellation fees.
- Delivery:
- Title: The University takes title to the goods upon University’s physical receipt of goods.
- Damages: Supplier is responsible for all damages that occur during shipment, regardless of cause, until the University takes title to the goods. The University may inspect the goods at any time from the point that University takes title to 4 business days later. Within the 4 business day period, the University may reject any goods without penalty by providing Supplier notice.
- Payment:
- Invoicing: Supplier shall invoice the University. Supplier must include the following information on its invoices under this agreement: (1) Addressed to the University; (2) Invoice number (assigned by Supplier); (3) Invoice date; (4) Transaction date; (5) Supplier name; (6) Supplier contact for invoice questions (name, phone, or email); (7) Supplier remittance address; (8) Description of delivered goods or services provided and invoiced, including identifying information as applicable; (9) Number of delivered or completed units, increments, hours, or days as applicable, of each good or service invoiced; (10) Amount due for each compensable unit of good or service; and (11) Total amount due for the invoice period.
- Late Payment: In accordance with the Tennessee Prompt Pay Act, Tenn. Code Ann. §§ 12-4-701, et seq., University’s payment will not be considered late unless University pays later than 45 calendar days after receiving Supplier’s invoice
- Non-Exclusivity: The University will promote the use of any established agreement; however, the University does not guarantee that all purchases for the products and/or services available under any award will be made exclusively from the supplier. Also, an award does not obligate the University to make any purchases from the awarded respondent and the University may elect to award contracts or purchase orders for like products or services to multiple suppliers.
- Assignment: This agreement is personal to Supplier. Accordingly, Supplier may not assign any rights or delegate any duties under this agreement.
- Records; Audit: In compliance with the requirements of Tenn. Code Ann. § 12-3-602, the State of Tennessee Comptroller or the University’s internal audit, or both, may at reasonable times inspect the books, records, and documents of the Supplier that are related to this agreement. Supplier shall maintain its books, records, and documents in accordance with generally accepted accounting principles for a period of 5 years from the date of University’s final payment to Supplier under this agreement.
- PaymentWorks: Supplier must register as a vendor with the University’s vendor management system, PaymentWorks.
- Supplier Adherence to Agreement: Supplier may only sell goods or services listed in the University’s purchase order. If respondent sells items not listed in the University’s purchase order, the University may terminate the purchase order immediately and without advanced notice.
- No Third-Party Beneficiaries: There are no third-party beneficiaries to this agreement.
- Iran Divestment Act: As required by Tenn. Code Ann. §12-12-106(a), Supplier certifies that it is not identified on the list maintained by the state of Tennessee’s Central Procurement Office of persons or entities engaging in specified investment activities in Iran.
- Anti-Israel Boycott: In compliance with the requirements of Tenn. Code Ann. § 12-4-119, Supplier hereby states that it is not currently engaged in and will not for the duration of this agreement engage in, a boycott of Israel. This provision does not apply to a contract with a total potential value of less than $250,000.00 or to contractors with less than 10 employees. A contract that fails to comply with this provision is void.
- Illegal Immigrants: In compliance with the requirements of Tenn. Code Ann. § 12-3-309, Supplier hereby attests that it shall not knowingly utilize the services of an illegal immigrant in the United States in the performance of this agreement and shall not knowingly utilize the services of any subcontractor who will utilize the services of an illegal immigrant in the United States in the performance of this agreement.
- Tennessee Department of Revenue: In compliance with the requirements of Tenn. Code Ann. § 12-3-306, the Supplier hereby attests that it has registered with the State of Tennessee’s Department of Revenue for the collection of Tennessee sales and use tax. This registration requirement is a material requirement of this agreement.
- Governing Law: The laws of the state of Tennessee, without giving effect to its principles of conflicts of law, govern this agreement. The University’s liability will be governed by the Tennessee Claims Commission Act, Tenn. Code Ann. §§ 9-8-301 et seq.
- Self-Insurance: The University is self-insured under the Tennessee Claims Commission Act, Tenn. Code Ann. §§ 9-8-301 et seq., which covers certain tort liability for actual damages of up to $300,000 per claimant and $1,000,000 per occurrence.
- Severability: Supplier hereby waives any provision of law that would render any clause of this agreement invalid or otherwise unenforceable in any respect. If a provision of this agreement is held to be invalid or otherwise unenforceable, then the parties intend that such provision will be interpreted to fulfill its intended purpose to the maximum extent permitted by applicable law, and the remaining provisions of this agreement will continue in full force and effect. If a provision of this agreement is held to be unenforceable and unmodifiable, then the parties intend for the remainder of the agreement to remain in force.
- No Automatic Renewal: Any terms included in Supplier’s documentation that attempt to renew the agreement automatically do not apply to the University.
- Force Majeure: Neither University nor Supplier will be liable for a delay, failure, or default in performance due to circumstances beyond its reasonable control. The party whose performance is impacted shall provide reasonable notice to the other party about the force majeure event and its effect on performance. The party whose performance is impacted shall use reasonable efforts to limit damages to the other party and to resume its performance under this agreement.
- Use of University Intellectual Property: Except as allowed in this section, Supplier shall not use the University’s name, marks, logos, or any other University-owned intellectual property for any reason, without the written consent of an authorized official of the University. During the term of this agreement, Supplier may list the University’s name in Supplier’s list of clients.
- Work Made for Hire: This section applies if Supplier’s deliverables include creative commissioned work(s) developed specifically for University. Supplier acknowledges that the University will possess all rights to any creations, inventions, other intellectual property, and materials, including copyright or patents in the same, which arise out of, are prepared by, or are developed in the course of the Supplier’s performance under this agreement. Supplier and the University acknowledge that the Supplier’s work under this agreement will belong to the University as “work-made-for-hire” (as such term is defined in U.S. Copyright Law). To the extent Supplier’s work is not deemed to constitute “work-made-for-hire,” Supplier hereby assigns and transfers to the University all of Supplier’s right, title and interest in and to any creations, inventions, other intellectual property, and materials, including copyright or patents in the same, which arise out of, are prepared by, or are developed in the course of the Supplier’s performance under this agreement.
- Independent Contractor: The parties intend for their relationship to be that of independent contractors. Supplier acknowledges that it is not an employee of University.
- Modification; Waiver: No amendment, waiver of satisfaction of a condition, or failure to comply with an obligation of this agreement will be effective unless it is in writing and signed by authorized officials of the parties.
- Entire Agreement: This agreement constitutes the entire understanding between the parties with respect to the subject matter of this agreement and supersedes all other agreements, whether written or oral, between the parties. If Supplier maintains terms and conditions on its website, software, invoices, etc., such terms and conditions do not apply to the University.
- Debarment: Supplier hereby attests Supplier is not currently debarred, suspended, or named as an excluded supplier by the U.S. federal government or state of Tennessee. Supplier must notify University within 2 business days if Supplier is debarred by any organization in the United States.
- Fraudulent Orders: Supplier is solely responsible for ensuring that Supplier fulfills only legitimate orders. The University is not responsible for any fraudulent orders (for purposes of this agreement, “fraudulent orders” means any order that is not: (a) made by the University, or (b) for the University’s official use.
- Conflicts of Interest: In compliance with the requirements of Tenn. Code Ann. §§ 12-4-103 et seq., Supplier states that no part of the Supplier’s compensation will be paid directly or indirectly to an employee or official of the State of Tennessee as wages, compensation, or gifts in exchange for acting as an officer, agent, employee, subcontractor, or consultant to the Supplier in connection with any work contemplated or performed under this agreement. Supplier states that this agreement is immediately void if the Supplier is, or within the past 6 months has been, an employee of the State of Tennessee or if the Supplier is an entity in which a controlling interest is held by an individual who is, or within the past 6 months has been, an employee of the State of Tennessee.
- Background Checks: This clause applies if Supplier will provide services on the University’s property.
- General Obligation: Supplier will not knowingly assign any individual to provide services to University if the individual has a history of criminal conduct. For proposes of this agreement, “criminal conduct” means (a) that the person is listed on any state’s sexual offender registry; (b) that person is listed on the Tennessee Abuse Registry, or (c) that the person has been convicted of a felony in any state.
- Prompt Background Checks: If the University requests, Supplier must perform a comprehensive criminal background check on any Supplier employee or sub-contractor. Supplier shall comply with the requirements of Tenn. Code Ann. § 49-7-149 if Supplier’s employees will access housing facilities owned or operated by the University or have access to student rooms or apartments. Each campus of the University has the option to conduct its own criminal background checks on Supplier’s employees through the University’s background-check vendor in coordination with their local Human Resources office. The University will cover the expenses for the background checks
- Premises Rules: When Supplier is physically present on University property, Supplier shall make reasonable efforts to cause its employees and permitted sub-contractors to become aware of, and act in full compliance with, University’s rules, policies, and procedures (collectively referred to as “rules.”). For example, Supplier shall ensure that it complies with the University’s applicable rules regarding safety, smoking, noise, access restrictions, parking, security, and consideration for minors (students and University visitors under age 18).
- State and Federal Compliance: The Supplier shall comply with all state and federal laws and regulations applicable to Supplier in the Supplier’s performance of this agreement.
- Student Data: Pursuant to the requirements of Tenn. Code Ann. § 49-7-186, if, in the course of performance of this contract, Supplier receives any personal information of University students, including, but not limited to, names; campus, home, or email addresses; telephone numbers; or other identifying information, Supplier may only use student information for the purposes stated under this contract. Supplier shall not sell or share such personal information with any other entity.
- Accessibility: Supplier warrants and represents that Supplier’s digital products and services, including but not limited to web content, mobile applications, software, and software updates, provided to the University under this Agreement (1) conform to the W3C Web Content Accessibility Guidelines, version 2.1 (WCAG 2.1) at conformance level AA; and (b) comply with the accessibility requirements of section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d), and its implementing regulations set forth at Title 36, Code of Federal Regulations, Part 1194. Nothing in this Agreement limits the University or any end user from making lawful, non-infringing uses to facilitate access to the products by users who have disabilities. Supplier shall promptly respond to and resolve any complaint regarding accessibility of its products or services. Supplier shall indemnify and hold the University harmless from any claims arising out of its failure to comply with the aforesaid requirements.