Current UT Promise Students
Whether you’re looking for guidance on program requirements or seeking support services, get all the information you need to make the most of your UT Promise experience.

Contact Us
For questions about what the UT Promise scholarship entails, how to apply, and maintain eligibility, please email utpromise@tennessee.edu.
Student Resources
The UT Promise program handbook and student resource guide are currently being revised. Information currently listed may not be accurate.
Maintaining UT Promise
To maintain eligibility for UT Promise, students must complete the following requirements:
- Be a full-time, continuously enrolled student
- Maintain the Tennessee HOPE Scholarship
- Complete the FAFSA annually
- Complete and submit 8 hours of community service every semester prior to each semester
- Complete a mentor reflection survey and continue meeting with your UT Promise mentor, if matched.
- Students must submit an agreement form to their campus financial aid office by the designated freeze date to qualify for the UT Promise scholarship. This form will be provided to students by their institution’s financial aid (OneStop) office.
Mentorship Requirement Deadline: June 1
All UT Promise students — whether assigned a mentor or not — will be required to complete a reflection survey each semester to fulfill their mentorship requirement and maintain scholarship eligibility. There are two survey deadlines each year: June 1 and Dec. 1. Details about the survey will be emailed directly to students and posted to the UT Promise website.
Giving Back Through Service
The University of Tennessee has a strong history and culture of serving others. UT Promise students are required to complete 8 hours of community service each semester to remain eligible for UT Promise. Volunteer activities must meet all three of the following criteria to count toward your community service hours for UT Promise:
- Meet a community need that directly benefits the larger public or external community beyond your campus
- Be offered through organizations such as a nonprofit, government agency, not-for-profit school, mutual aid organization, not-for-profit healthcare organization or campus-approved projects
- Be non-compensated
Community Service Deadlines
Spring semester Deadline: To be eligible for the Spring semester, service hours must be completed and submitted between June 2 – Dec. 1.
Fall semester Deadline: To be eligible for the Fall semester, service hours must be completed and submitted between Dec. 2 – June 1.
No additional service hours are required if you are taking Summer or Winter short-term courses.
Campus Details: Service Tracking, Financial Aid
To help you stay on track with your campus-specific UT Promise requirements, here you’ll find important details about financial aid, community service obligations, and contact information for your campus representative.
Starting in Fall 2025, UT Promise will shift to a campus-based mentorship model. Each campus will take the lead in connecting students with mentors, with continued support from the UT System Office. We’ll share more updates as we approach the 2025–2026 academic year.
UT Knoxville
Community Service:
Visit ServeUTK
Contact: Jones Center for Leadership and Service, leadserve@utk.edu
Financial Aid :
Visit UTK Financial Aid Website
Contact: onestop@utk.edu
UT Chattanooga
Community Service:
Visit UTC Give Pulse
Contact: UTC Financial Aid & Scholarships, scholarships@utc.edu
Financial Aid:
Visit UTC Financial Aid Website
Contact: scholarships@utc.edu
UT Southern
Community Service:
View UTS Service Hour Submission Form
Contact: UTS Financial Aid Office, financialaid@utsouthern.edu
Financial Aid :
Visit UTS Financial Aid Website
Contact: financialaid@utsouthern.edu
UT Martin
Community Service:
Visit UT Martin Runway
Contact: Rachel Martin, rstephe5@utm.edu
Financial aid:
Visit UTM Financial Aid Website
Contact: financialaid@utm.edu
UT Health Science Center
Community Service:
Visit UTHSC Give Pulse
Contact: Jess Guthrie, jguthri9@uthsc.edu
Financial Aid:
Visit UTHSC Financial Aid Website
Contact: fao@uthsc.edu