Current UT Promise Students

Whether you’re looking for guidance on program requirements or seeking support services, get all the information you need to make the most of your UT Promise experience.

A group of students sitting and paying attention to a lecture inside a large room with wooden walls.

Contact Us

For questions about what the UT Promise scholarship entails, how to apply, and maintain eligibility, please email utpromise@tennessee.edu.

Student Resources

The UT Promise program handbook and student resource guide are currently being revised. Information currently listed may not be accurate.

Maintaining UT Promise

To maintain eligibility for UT Promise, students must complete the following requirements:

  • Be a full-time, continuously enrolled student
  • Maintain the Tennessee HOPE Scholarship
  • Complete the FAFSA annually
  • Complete and submit 8 hours of community service every semester prior to each semester
  • Complete a mentor reflection survey and continue meeting with your UT Promise mentor, if matched.
  • Students must submit an agreement form to their campus financial aid office by the designated freeze date to qualify for the UT Promise scholarship. This form will be provided to students by their institution’s financial aid (OneStop) office.

Mentorship Requirement Deadline: June 1

All UT Promise students — whether assigned a mentor or not — will be required to complete a reflection survey each semester to fulfill their mentorship requirement and maintain scholarship eligibility. There are two survey deadlines each year: June 1 and Dec. 1. Details about the survey will be emailed directly to students and posted to the UT Promise website. 

Giving Back Through Service

The University of Tennessee has a strong history and culture of serving others. UT Promise students are required to complete 8 hours of community service each semester to remain eligible for UT Promise. Volunteer activities must meet all three of the following criteria to count toward your community service hours for UT Promise:

  1. Meet a community need that directly benefits the larger public or external community beyond your campus
  2. Be offered through organizations such as a nonprofit, government agency, not-for-profit school, mutual aid organization, not-for-profit healthcare organization or campus-approved projects
  3. Be non-compensated

Community Service Deadlines

Spring semester Deadline: To be eligible for the Spring semester, service hours must be completed and submitted between June 2 – Dec. 1. 

Fall semester Deadline: To be eligible for the Fall semester, service hours must be completed and submitted between Dec. 2 – June 1. 

No additional service hours are required if you are taking Summer or Winter short-term courses.

Campus Service Tracking and Administrators

Students will track their service hours through their campus service tracking sites. Students can also use the sites to sign-up for community service opportunities. If you have questions about what counts as service, please contact your campus service tracker administrator.

UT Knoxville
UT Knoxville ServeUTK 
Jones Center for Leadership and Service 
leadserve@utk.edu

UT Chattanooga
UTC Give Pulse 
UTC Financial Aid & Scholarships 
scholarships@utc.edu

UT Southern
UTS Service Hour Submission Form 
UTS Financial Aid Office 
financialaid@utsouthern.edu

UT Martin
UT Martin Runway 
Rachel Martin 
rstephe5@utm.edu

UT Health Science Center
UTHSC Give Pulse 
Jess Guthrie 
jguthri9@uthsc.edu

Lose UT Promise Eligibility?

If you fail to meet the community service or mentor meeting requirements for the semester and feel you have valid reason to appeal your resulting ineligibility for UT Promise, please submit the following appeals form.

Students may appeal up to 30 days past the Fall (December 1) and Spring (June 1) deadlines.

Should you be at risk of ineligibility for UT Promise for any other reason (e.g., change in income or enrollment status, loss of HOPE scholarship), these appeals must be made directly with the UT institution you attend.